Delivery Policy

✦ Standard delivery is a flat rate of $12.95. Express delivery is a flat rate of $17.95.

✦ Once your order has been fulfilled you will receive an email a confirmation with all the tracking details included.

✦ Please double check your address is correct at checkout. Unfortunately, we cannot take responsibility for delivery to an incorrect address and there may be additional costs for a redelivery.

✦ We work hard to send out all orders within 48 hours of purchase.

✦ During peak trading times or sale periods, there may be delays on fulfilment.

✦ Delivery will take between 2 – 10 days, depending on your location. Our warehouse is in Melbourne, VIC.

✦ We cannot combine delivery on any separate orders you make. If you would like any items shipped together, please ensure they are in the same order. Subsequent orders made will incur separate delivery charges.

✦ Delivery charges are exempt from discount codes. Delivery charges are not refundable.

✦ Once we have shipped the item and it is with the delivery provider, it becomes the responsibility of the receiver. 

✦ We currently do not offer insurance on our shipping.

✦ Whilst we will do everything in our power to assist should items become lost or damaged in transit, Wean Meister is not responsible for any items lost or damaged in transit. You should follow this up with the carrier.

 

✦ If there are problems with your delivery, please let us know straight away at hello@weanmeister.com.au