Wean Meister products come with a one-year warranty against manufacturer defects. Normal wear and tear, including discoloration, scratches and tears are not covered under the Wean Meister warranty.
Any items with suspected manufacturer defects are subject to inspection. If the problem is due to a manufacturer defect, we will replace the item. The customer is responsible for return shipping costs, however Wean Meister will send the replacement item(s) free of charge.
Products purchased directly from Wean Meister may be exchanged or returned for a refund within 15 days. An RMA number is required for all returns and goods must be in perfect, unused condition. Items that are returned for refund are subject to a 20% restocking fee.
Shipping fees are not refundable. After 15 days, we will not accept returns for any reason other than manufacturer defect.
If you would like to return a product(s) for exchange or refund, please contact sarah ‘@’ weanmeister.com.au for an RMA number.